Introduction

PARLOUR recognizes the importance of protecting the privacy of your personal data. We have instituted strict policies and security measures to protect the information you provide us.

PARLOUR collects names, addresses, email addresses, telephone numbers, from visitors to the website who register their information or who use the online store or any other online service, such as subscribing to the newsletter.

We also use “cookies“ and track IP addresses so we can improve our services and enhance your PARLOUR experience.

PARLOUR may also store information regarding your purchases, namely information regarding product and size, and purchase price and date, which will help us improve our services to you and enhance your future purchasing experience with us.

How do we use your personal data?
In providing your personal data, you consent to us using the data collected in order to meet our commitments to you and to provide you with the service you expect. We need your data for the following purposes:

To create your personal account at PARLOUR (e.g. your name and email address)
To process your orders via our online services (e.g. your name, address, date of birth and bank details)
To send you marketing offers such as newsletters (e.g. your email address, your name and surname)
To contact you in the event of any problems with the delivery of your items (e.g. telephone number, address)
To answer your queries and to inform you of new or changed services (e.g. your email address)
To analyse your personal data to get to know you better and enhance our brand (e.g. name, buying habits)
To be able to validate that you are of legal age for shopping online (e.g. date of birth)

We will only keep your data for as long as necessary to carry out our services to you or for as long as we are required by law. After this your personal data will be deleted. We cannot remove your data when there is a legal storage requirement, such as book-keeping rules or when there are other legal grounds to keep the data, such as an ongoing contractual relationship.

What are your rights?

Right to access:
You have the right to request information about the personal data we hold on you at any time. You can contact PARLOUR that will provide you with your personal data via e-mail.

Right to portability:
Whenever PARLOUR process your personal data by automated means based on your consent or based on an agreement you have the right to get a copy of your data transferred to you or to another party. This only includes the personal data you have submitted to us.

Right to rectification:
You have the right to request rectification of your personal data if they are incorrect, including the right to have incomplete personal data completed.
If you have a PARLOUR account you can edit your personal data under your account and membership pages.

Right to erasure:
You have the right to erase any personal data processed by PARLOUR at any time except when there is a legal storage requirement, such as book-keeping rules or when there are other legal grounds to keep the data, such as an ongoing contractual relationship.

Your right to object to direct marketing:
You have the right to object to direct marketing, including profiling analysis made for direct marketing purposes.
You can opt out from direct marketing by editing the settings on our website.

Who has access to your personal data?
We never pass on, sell or swap your data for marketing purposes to third parties outside the PARLOUR. Data that is forwarded to third parties, is only used to provide you with the services like shipping agents in connection with the delivery of goods, marketing platform for distribution of newsletter.

How do we protect your personal data?
We have taken technical and organisational measures to protect your data from loss, manipulation, unauthorised access. We continually adapt our security measures in line with technological progress and developments. To make card purchases with us as secure as possible, all information is sent in encrypted form. This means that the information is passed through a secure connection and that your personal data cannot be read by external parties. Your card details are processed with a very high level of security.

Cookies:
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

 

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.

Privacy Contact Information
If you have any questions, concerns, or comments about our privacy policy you may contact us at info@parlourpetwear.com.

We reserve the right to make changes to this policy. Any changes to this policy will be posted.